Welcome to KrabiLife Marketplace! This guide will walk you through everything you need to know to start shopping with cryptocurrency on our platform.
Getting Started
What You’ll Need
- A cryptocurrency wallet (like MetaMask, Trust Wallet, or Binance Wallet)
- Cryptocurrency in your wallet (Our platform accepts various EVM-based cryptocurrencies)
- A web browser (Chrome, Firefox, Safari, etc.)
Setting Up Your Wallet
- Install a cryptocurrency wallet as a browser extension or mobile app
- Create a new wallet or import your existing one
- Make sure you have sufficient funds in your wallet to make purchases
Shopping Process
Browsing Products
- Browse our marketplace to find products you’re interested in
- Check product details, shipping information, and prices
- Add items to your cart
Checkout Process
- Review your cart and proceed to checkout
- Fill in your shipping details
- Select cryptocurrency as your payment method
- Choose your preferred cryptocurrency for payment
- Connect your wallet when prompted
- Confirm the transaction in your wallet
- Wait for transaction confirmation
After Purchase
- You’ll receive an order confirmation email
- Track your order status in your account dashboard
- The vendor will process and ship your order
- Leave a review after receiving your product
Important Notes
Transaction Tips
- Always verify the transaction details before confirming
- Ensure you have enough cryptocurrency to cover both the purchase and network fees
- Don’t close your browser during the payment process
Order Protection
- All orders are tracked and managed through our platform
- Our system confirms your payment before notifying the vendor
- Customer support is available if you encounter any issues
Shipping
- Shipping methods and costs vary by vendor
- Delivery times depend on your location and the vendor’s shipping policy
- Track your shipment using the provided tracking information
Common Questions
What if my transaction fails?
If your transaction fails, please:
- Check your wallet balance
- Verify you have enough to cover network fees
- Try again or contact support if the issue persists
Can I cancel my order?
- Orders can be cancelled before the vendor ships
- Contact the vendor or support team for cancellation requests
What if I need help?
For assistance:
- Check our FAQ section
- Contact our support team
- Reach out through our community channels
Safety Tips
- Always double-check:
- Vendor ratings and reviews
- Product descriptions and prices
- Your shipping information
- Transaction details before confirming
- Never share:
- Your wallet’s private keys
- Security phrases
- Personal financial information
Contact Support
Need help? Reach us through:
- Support on our Discord
- Community forum
Welcome to the future of local shopping with global reach! If you have any questions, our support team is here to help you have the best shopping experience possible.